1. Information We Collect

Information you provide directly: such as your name, email address, company, country, phone number, and messages submitted through contact forms, partner program inquiries, or newsletter sign-up.

Technical and usage information: such as browser type, device information, IP address, pages viewed, referring URLs, and general site interaction data collected through cookies or similar technologies where applicable.

Communications: records of correspondence when you contact us for sales, marketing, support, or partnership purposes.

2. How We Use Information

To respond to your inquiries, provide requested materials, and manage business communications.

To send newsletters, product updates, and marketing information where you have subscribed or otherwise consented, and to manage your subscription preferences.

To operate, maintain, secure, and improve our website, services, and user experience.

To comply with legal obligations, enforce our terms, and protect the rights, safety, and property of FirstUnion, our users, and others.

3. Legal Basis and Consent

We process personal information based on your consent, our legitimate business interests (such as responding to inquiries and improving our services), and compliance with applicable legal requirements.

Where required, we will obtain your consent before sending marketing communications. You may withdraw consent or unsubscribe from marketing emails at any time using the instructions in the message or by contacting us.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who assist us in hosting, analytics, email delivery, customer support, or website operation, subject to appropriate confidentiality and security obligations.

We may also disclose information when required by law, in connection with legal claims or regulatory requests, or to protect our rights and the safety of users.

5. International Transfers

As a global business, we may process or store information in countries other than your own. Where cross-border transfers occur, we take reasonable steps to ensure appropriate safeguards in accordance with applicable data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, and resolving disputes.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, analyze traffic, and improve website functionality. You can manage cookie settings through your browser. Disabling certain cookies may affect some site features.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to request portability where applicable.

To exercise these rights or ask questions about our privacy practices, please contact us using the details below. We will respond within a reasonable time as required by applicable law.

9. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

10. Children's Privacy

This website is not directed to individuals under the age of 21 or the legal age in their jurisdiction. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or our handling of personal information, please contact us at [email protected] or through our Contact Us page.